An Open Letter to the Chambers of Commerce of Villages, Towns and Cities throughout the U.S. Please Help Empower Your Member Businesses Regarding Service Dog Access When You Can Say No to Fido In “Pets Allowed” (New Yorker, October 20 issue), retail management, staff and security personnel throughout Manhattan and Boston permitted “emotional support” animals ranging from a turtle to a snake to a turkey into their establishments. “There’s nothing we can do about it,” says a restaurant worker in NYC. “We have to let them in.” No, you don’t. Whether you run an inn, B&B, cafe, boutique, museum, theater, work for the airlines or manage a bait store, you do not need to open your doors to every Flufffy or pet iguana sporting a vest. Know the Law What you and your staff do need to do is know the Americans with Disabilities Act (ADA). While the law is […]